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Orders placed now
should ship on:
December 31st*
* Most orders placed by 12 Noon PT Mon-Fri will ship within 2 business days.
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We are here to help! If you have any questions regarding our products or an order, we are here to answer them. There are many ways to contact us.

  1. Use the enquiry form on this page
  2. The fastest way to reach us is by sending an email to info@candlesandfavors.com.
  3. Call our customer service desk between the hours of: 9:00AM - 3:00PM Monday-Friday at (888) 770-8341. Please note we are located in Fort Mill, SC. After business hours please leave a message and we will return your call the next business day.

You can leave a message at any time, day or night, and we'll email you as soon as possible. Please leave your email address with your message as this is the fastest and most efficient way we can contact you. We ONLY use your email address to respond to your questions. We DO NOT share any information with ANY third parties!